Who should do Dealing with vulnerable debtors workshop requirements?
This workshop is ideal for: |
- Debt collection agents looking to improve their skills in dealing with vulnerable debtors |
- Financial advisors seeking to understand the unique challenges faced by vulnerable debtors |
- Customer service representatives who interact with customers struggling with debt |
According to the Money Advice Service, over 8.3 million people in the UK are over-indebted, meaning they are struggling with debt and finding it difficult to keep up with repayments. This workshop will equip you with the skills and knowledge to effectively communicate with and support these vulnerable debtors.
Research by StepChange Debt Charity shows that 1 in 4 people with problem debt also have a mental health problem. Understanding how to approach and assist these individuals is crucial in providing them with the help they need.
By attending this workshop, you will learn how to navigate the complexities of debt collection while showing empathy and understanding towards vulnerable debtors. Join us in making a positive impact on the lives of those in financial distress.