present_to_all PURSUE YOUR DREAMS - GAIN A RESPECTED QUALIFICATION STUDYING ONLINE
Level 2 Certificate in Principles of Customer Service
The programme aims to develop pro-active decision makers, managers and leaders for a variety of careers in business sectors in a global context.
The aim of this qualification is to develop learners’ knowledge of Customer Service. It provides an insight into the principles of customer service and will aid career development by providing knowledge and understanding of working in this sector.ear47mtete|0000C012B042|LSIBUAE|tbl_courses|Description|1301A996-8760-4820-A5FD-04F2899A4DE2
attachment Key facts about Level 2 Certificate in Principles of Customer Service
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Mandatory Units
- Understanding the organisation
- Prepare to deliver excellent customer service
- Communication in the customer service role
- Understand customers
Why choose LSIB ?
- Your qualification is recognized and accepted world over.
- Our curriculum helps you to develop critical thinking, exceptional management knowledge and cultural awareness.
- Experience online-time study like never before with our purpose built smart learning tools which gives you advantage of studying anytime and anywhere.
- Be part of an elite cohort of talented business students, and develop a valuable and influential global network using LSIB online community.